Built for appliance repair — specifically
Generic field-service software treats every call the same. We don't. Pick your vertical to see how MeraFix handles the calls, brands, and customer expectations particular to your trade.
HVAC repair software
HVAC is the highest-tension appliance category — when AC fails in July or heat fails in January, the customer doesn't have hours to wait for callback. Speed-to-book is the single biggest factor in winning the job. Conservative estimates: independent HVAC shops lose 20-40% of after-hours calls to voicemail, and ~80% of those go to whoever answers next.
See hvac workflow →
Refrigerator repair repair software
Refrigerator repair is high-velocity, high-emotion. A dead fridge means lost groceries within hours. Speed-to-book wins jobs. Most independent refrigerator-repair shops handle 80-300 jobs/month — exactly the range where all-in-one software with an AI phone pays for itself in week 1.
See refrigerator repair workflow →
Washer & dryer repair repair software
Laundry repair is the most consistent appliance vertical — broken washers don't peak by season, customer urgency is high (laundry can't wait), and repeat business is strong (most homes have both washer + dryer + dishwasher). Average ticket: $200-350.
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Oven & range repair repair software
Cooking appliances split sharply: gas (requires licensed tech for line work), electric (any tech), induction (specialized control boards, premium-priced repair). Software needs to flag these correctly during call intake.
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Commercial kitchen repair software
Commercial kitchen repair operates on a different rhythm than residential. Customers are 90% restaurants + 10% institutional (schools, hospitals). Calls cluster around service hours: pre-lunch (10-11am), pre-dinner (3-5pm), and late-night (9-11pm after close). Avg ticket $400-1,200.
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Dishwasher repair software
Dishwasher work is the classic add-on category — a large share of calls arrive attached to another appliance problem, and a large share of visits surface one ('while you're here, the dishwasher's been leaving film'). Tickets run lower than refrigeration, so profitability lives in density: more completed stops per tech per day, minimal windshield time, and no unpaid second trips.
See dishwasher workflow →
Microwave repair software
Microwave work splits three ways: countertop units (usually replace, rarely worth a truck roll), over-the-range units (real repair and install work — mounting, venting, often two techs), and commercial microwaves in restaurant kitchens (heavy-duty units where repair beats replacement by a wide margin). The shops that profit here are the ones whose intake sorts these three correctly before a truck moves.
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Luxury appliance repair software
Luxury and built-in appliance repair is a different business wearing the same uniform: tickets routinely run 2-4× standard rates, parts arrive on long lead times from distributors, and clientele — private homes, estate managers, designers — judge you on responsiveness and polish as much as on the repair. Fewer, richer jobs mean every single call matters more; a shop doing 40 luxury jobs a month lives or dies on answering all 60 calls that produced them.
See luxury appliance workflow →
Get started with MeraFix
We onboard each shop personally for the founder cohort. Book a slot — we set up your tenant live on the call.