Launch promo: $100/mo off your first year + free setupuntil July 31
MeraFix
Running live in US repair shops · free setup until July 31

Appliance repair software

All-in-one for appliance repair.

Your website, phone number, AI receptionist, texting, technician app, online payments and deep Google integration — one platform, one subscription, built only for appliance repair. Starts at $299/month.

Month-to-month · free white-glove setup · we move your data in

Or just call us — talk to our AI(980) 227‑493124/7 · answered by our AI receptionist
  • Built only for appliance repair — 40+ brands & 9 appliance types built in
  • Your data stays yours · Self-hosted in the US
  • Month-to-month · no contract

Powered by the platforms you already trust

Google logoGoogle
Stripe logoStripe
twilioVapi
App Store logoApp Store
Cloudflare logoCloudflare
Meta logoMeta
QuickBooks logoQuickBooks

The full cycle

From “my fridge is broken” to a 5-star review

Other software starts when the customer calls. MeraFix starts earlier — and closes the loop: the review at the end makes the next customer easier to find. Tap a step to see what the platform does there.

The review feeds step one — the next customer finds you easier.

1. Customer searches Google

  • 150+ SEO pages — every service × every city — rank for these searches
  • Google Ads run only where they pay off
  • Your Business Profile brings the local map pack
See the website module
fridge repair near me

Sponsored · acme-repair.com

Same-Day Fridge Repair — Book Online

acme-repair.com › refrigerator-repair

Refrigerator Repair in Charlotte | Acme

both results are you

From the shops already on it

Appliance-repair owners run their whole shop on MeraFix

We were paying a marketing guy and running the shop on three different apps. Now jobs come in, get scheduled, and get paid in one place — and I can finally see exactly what my Google Ads bring back.
Star Appliance RepairOwner · North & South Carolina
The phone gets answered and the job gets booked even when I'm under a machine. My techs run their whole day from their phone — and I'm not chasing five different logins anymore.
Fixit Appliance RepairOwner · Charlotte, NC

Working live in appliance-repair shops across the US.

Your 24/7 AI receptionist

It answers every call, books the job, and knows your customers by name.

Hands full on a job? English isn't your first language? Your AI answers every call in clear, friendly English — a real conversation, not a phone tree. It understands the caller, takes the service call, screens out spam and robocalls, checks your calendar, and books the visit — while you keep working.

Live call · 1:58 AM
incoming · (704) 555-0147
  • Sarah · AIAcme Appliance, this is Sarah — hi Maria! Is this about the Samsung fridge we looked at in March?
  • CallerYeah, it's not cooling again. Can someone come out?
  • Sarah · AII'm sorry to hear that. I can get a tech to you tomorrow between 8–10 AM or 12–2 PM — which works?
  • CallerThe morning.
  • Sarah · AIDone — 8–10 AM tomorrow at your Park Road address. There's a $95 diagnostic fee, waived if you go ahead with the repair. You'll get a text with a tracking link. Anything else?
Booked
Outcome
0
Staff touched
1:58 AM
While you slept

Knows your customers

Recognizes returning callers by their number and greets them by name with their history — no "what's your account number?"

Takes the service call

Accepts the service call by voice — checks your real calendar, offers open windows, and books, reschedules, or cancels, start to finish, no callback needed.

Quotes the service call

Knows your diagnostic-fee tiers (standard / luxury / commercial) and quotes the right trip charge automatically.

Knows what you cover

Checks the ZIP against your service area, your appliance types, and the brands you work on — and it speaks appliance: no-cool vs. no-frost, an igniter that clicks but won't light. Declines politely if it's outside your area.

Screens the junk

Hangs up on robocalls, vendors, and marketers in seconds — so you only hear about real jobs. Built-in spam protection, around the clock.

Takes a message for a human

If the caller wants to reach a person, it politely takes a message and texts it straight to the right technician — nothing falls through the cracks.

Real recordings — not a script

Hear it handle two real calls, start to finish

No human touched these. The AI took the call, understood the request, and finished the job by voice.

Booking an LG washer repair

The caller reports a broken LG washer — the AI captures the appliance, checks the calendar, and books the visit.

0:00 / 2:42

Rescheduling that visit

Same customer calls back — the AI finds her booking and moves it to a new window, on the spot.

0:00 / 0:59

Don't take our word for it

Call it now — meet your future receptionist.

Book a job like one of your customers would. Then hang up, call back — and it greets you by name and remembers what you booked. Live 24/7. Here's what to say:

Live 24/7 · free · you're talking to the AI, not a salesperson

“Can you fix my hair dryer?”

It politely declines — that's not an appliance type it services.

“My Sub-Zero fridge stopped cooling.”

It books the visit, quotes the trip fee, and texts a tracking link.

“What areas do you cover? I'm in 28208.”

It checks the service area and tells you if you're in or out of zone.

“Do you work on LG washers?”

It checks the brands and appliance types the shop actually handles.

“Can I talk to a person?”

It politely takes a message and texts it straight to your technician.

“I need to move my Friday appointment.”

It finds your booking and offers new open windows — reschedules on the spot.

Why shops switch — and stay

Three things only MeraFix does for appliance repair

01

Your customers stay your customers

When a tech leaves, your customers shouldn't leave with them. The relationship lives in your shop — not on anyone's personal phone.

  • One shop number — every tech calls and texts customers from your business line, never their personal phone.
  • The customer's number stays hidden — the tech connects through the shop but never sees their personal contact.
  • Nothing walks out the door — no customer list on a tech's phone; if a tech leaves, every contact and conversation stays with you.
  • Customers reach your shop anytime — calls answered 24/7, texts straight to the job — always through your company number.
  • Every call & text is saved to the job and your dashboard.
  • Automatic review requests — a text goes out after the job, so your 5-star reviews keep coming.
02

Nothing happens in your shop without you knowing

Every message, every job, every tech — visible in real time, on your phone and the customer's.

  • One SMS inbox — every customer text in one place, with instant push notifications.
  • Owner alerts in Telegram or SMS — get a copy of every new lead and message, so nothing slips.
  • Live “tech on the way” tracking — your customer sees the tech en route and a real arrival time.
  • Daily reports — a clear summary of each tech's work and how your site and ads performed.
03

Built around your shop — not a generic field-service tool

Your business, your way — appliance-repair defaults out of the box, tuned to how you actually run.

  • Everything customizable — services, hours, trip fees, branding, and workflows, set the way you run.
  • Appliance-native — brands, diagnostic vocabulary, tiered service-call fees, parts flow: built in, not bolted on.
  • Go live ready — we set it all up with you on a live onboarding call.

Starting out or switching over — we meet you where you are

Two very different first weeks. Both are our job, not yours.

New to the business?

We help you enter it — from the LLC onward

Free step-by-step guides walk you through the paperwork: LLC, EIN, domain, business email, business texting, card payments. Then we set up the customer side — website, AI phone line, booking — in one call. You start taking jobs, not fighting forms.

Free step-by-step guides

Already running a shop?

We move you in — data, history, and your ads

We import your customers, appliances, and job history from your current CRM or spreadsheets during onboarding. Connect your Google Ads read-only and we'll give you an honest analysis of your campaigns — what books jobs and what burns money — before you spend another dollar.

Book a 15-min demo
No vanity metrics · no black boxes

You always see where the money goes

Agencies sell you “impressions” and “reach,” then quietly hope you never ask what you got for it. MeraFix shows the only numbers that matter — calls, booked jobs, and paid invoices — tied back to every dollar you spent.

Every call, on the record

Your AI receptionist writes up each call — full transcript, the recording, and the outcome: booked, spam, or out of area — linked to the job it created. Wonder if you missed one? Press play.

(704) 555-0147 · 1:58 AMBooked

“Returning customer Maria — Samsung fridge not cooling. Booked 8–10 AM tomorrow, Park Rd. Quoted $95 diagnostic.”

Recording 1:12Job SA-000142

Ad spend → paid invoices

Follow each campaign all the way down: spend → click or call → booking → paid invoice → return on ad spend. Per campaign, refreshed daily, right in your dashboard. The minute an ad stops paying, you see it.

$240
spent
31
clicks
7
calls
4
booked
$1,840
paid
Return on ad spend7.7×

Your real dashboard — these are live admin screens, not mockups

Service Jobs

Split view: the job list and the full work order — status timeline, customer, payment — on one screen.

Every dollar in and out lands in your dashboard — not a quarterly slide deck.

Google Ads · Local Services · Reviews

Deep Google integration — the part nobody else bundles

Field-service CRMs stop at “marketing” = email blasts. MeraFix plugs into the place your customers actually come from — Google — and feeds it back with what actually matters: paid jobs, not clicks.

In every plan

Closed-loop ROAS

Connect your Google Ads read-only and every click follows through to a booked — and PAID — job. Real return per campaign, not clicks.

In every plan

Call tracking (DNI)

Know which ad made the phone ring. Calls tie back to the campaign that caused them — even when the customer never clicked.

In every plan

Local Services Ads & GBP

Local Services leads (the Google Verified badge program) land in your MeraFix inbox next to calls and texts — ready to answer fast, because responsiveness is an LSA ranking factor.

Managed Ads add-on

Revenue per ZIP

Campaigns are steered by which ZIP codes actually make you money — budget leaves the neighborhoods that don't pay.

Managed Ads add-on

Negatives on autopilot

A daily audit blocks junk search terms before they burn budget — and never blocks the words real customers use.

Managed Ads add-on

Guardrails & alerts

Budget caps, disapproved-ad alerts, broken-tracking watch. A silently failing campaign never burns a week of spend.

Don't want to run ads yourself? Managed Google Ads is a flat $399/mo add-on — we build and run the campaigns, your account and your data stay yours, and ad spend goes straight from your card to Google.

Your money, your rules

You keep the margin — down to the last part

Set what each tech earns, keep your parts cost private, and bill the way you price. The math runs itself so your margin is right on every job.

Pay each tech your way

Set pay per technician — a commission %, an hourly rate, or a flat per-job amount. Payouts are calculated automatically on every completed job.

Parts cost stays internal

Only the assigned tech sees the parts cost — it's logged on the job, never shown to the customer, and automatically subtracted before commission so your margin is protected.

Bill it the way you price

Charge an itemized repair + parts, or a single flat repair price — your call. Either way the parts cost is tracked behind the scenes and netted out of the payout.

Example: $400 repair − $90 parts = $310 net × 50% = $155 to the tech. You keep the rest — every time.

Appliance repair technician servicing a gas range
MeraFix technician app — job with 'Contact via shop number' masking
MeraFix app iconThe technician app

A real native app your techs will actually use

Fast, native iOS — not a clunky web wrapper that crashes mid-job or lags on a weak signal. Your techs run the whole visit from one screen: drive, diagnose, quote, get the signature, take payment, and close the job.

Calls the customer on your number

The tech taps Call in the app — the customer's phone rings from your shop's number, never the tech's cell. The tech never sees the customer's number.

Texts the customer on your number

Same for SMS: the tech messages the customer straight from the job, sent from your shop number — not a personal phone.

Every conversation is saved

Every call and text is logged to the job and your dashboard — kept forever. The customer relationship stays the shop's, not the tech's.

Get paid in the driveway

Cash, check, card, or Zelle — recorded on the spot, double-charge-proof.

Estimates & signatures

Build the estimate, the customer signs on your phone, the invoice writes itself.

Before / after photos

Snap the nameplate and the fix — attached to the job, synced to the office.

Owners get the same app — a live view of every job, with a push the moment a tech accepts or completes one. And because every call and text runs through your number — recorded and transcribed in your dashboard — your customer relationships stay yours, not your techs'. Every seat in your plan includes it.

Real app screens — live demo data, not mockups

Today's jobs

New booking requests to approve on top, active jobs below — the tech's whole day in one list.

Your website — built for you

A real website that brings you jobs

Not a one-page template. We design, build, and host a complete branded site on your own domain — then generate a local page for every service × city × brand you cover — 150+ in all. Every page has a booking form, and every booking lands straight in your CRM. It's all included in your plan.

A branded appliance-repair website MeraFix built — Star Appliance home page
1 of 150+ local pages
An auto-generated local SEO page — Cooktop Repair in Monroe, NC

Your brand, your domain

Your logo, colors, services, hours, and trip fees — on a fast, mobile-first site at your own address. You keep the domain.

150+ local SEO pages

A dedicated page for every service × city × brand you work — so you show up for “refrigerator repair Charlotte,” not just your home page.

Real local copy, not boilerplate

Each page is grounded in real city data — neighborhoods, income, demographics — so it reads local and ranks, instead of the same text with the city swapped.

Booking built into every page

A booking form on each page. The lead drops straight into your CRM, fires a text, and becomes a job — no copy-paste from a contact form.

Ready for Google Ads

These pages are the landing pages your ads point to — matched to the search, which lifts Quality Score and lowers your cost per click.

Wins organic Google too

Structured data on every page (LocalBusiness, Service, FAQ) so Google can show you with star ratings and rich results — free traffic, not just paid.

Built for the AI-search era

When a customer asks ChatGPT, your shop is the answer

Search is moving to AI assistants. When someone asks ChatGPT, Gemini, or Google's AI “who repairs Sub-Zero in Charlotte?”, your pages are built to be read and recommended. Most shop websites are invisible to these tools. Yours won't be.

Reviews on autopilot

5-star reviews keep coming — bad ones come to you first

  • The moment an invoice is paid, a review request texts itself — no one has to remember.
  • Happy customers land straight on your Google profile.
  • Unhappy ones land on YOU — privately, before anything goes public — so you can fix it and save the relationship.
  • Your dashboard shows the whole funnel: sent → opened → rated → posted, plus your live Google rating.

Review requests · last 30 days

Requests sent12
Opened9
Rated5
Posted on Google4
5★ → Google · 4★ and below → privately to the owner
Google reviews now4.8 ★ × 36 (+2 in 30 days)

How it works

From sign-up to live in a single call

No certified implementation partner. No 6-month rollout. The whole onboarding happens on one live call — you start using the system the same day.

Get started

We walk through your current setup on a live call. No sales script — just an honest fit check. If MeraFix isn't right for your shop, we'll tell you.

Import your data

Export CSV from your current field-service CRM and we import customers, appliances, and job history during the same call. You can run both tools in parallel for the first month.

Configure your AI phone

We provision a dedicated number, load your service area, capacity rules, and price list, and tune the assistant for your shop's voice — answering your calls in English.

Go live

Auto-generated SEO landing pages publish, your booking widget goes online, and incoming calls start routing through the AI. You keep your domain, your Google Ads account, your Stripe account.

Pricing

One plan. Everything bundled.

All prices visible — no "contact us for pricing." Start before July 31 and get $100/mo off for your first year.

No per-feature subscriptions. The AI phone, SMS, your website, the SEO pages, and the tech app are all in the plan — not separate bills.

Piece it together yourself

  • Operations CRM$69–300/mo
  • Agency + local SEO + website$997–2,188/mo
  • AI phone / answering service$150–300/mo
Total$1,200–3,000/mo

across 3+ separate vendors — that you wire together yourself

MeraFix — one plan, all of it

From$299/ mo

$399/ mo after July 31 — website + 150+ local SEO pages included

Everything bundled — CRM, the 24/7 AI receptionist, the tech app, your website + 150+ local SEO pages, and full finances.

Managed Google Ads (optional)+$399/ mo
All-in with ads≈ $698/ mo
You save ≈ $5002,300/ mo
Most shops pick this

Starter

1–3 technicians · most small shops

$399$299/ mo

launch price · −$100/mo for your first year

−$100/mo for your first year

The full platform:

  • Branded website on your domain + 150+ local SEO pages
  • 24/7 AI receptionist that answers & books every call
  • AI spam-call detection
  • Online booking straight into your calendar
  • Customer & appliance CRM — repair history, warranties
  • Native iOS technician app — GPS, photos, e-signatures & in-field payments

+ 8 more — see everything on /pricing

Same platform in every plan — full feature list on /pricing

Plan size — the only difference

1–3 technicians

150 AI minutes/mo · then $0.90/min

1,000 texts/mo · then $0.03

Team

4–7 technicians

$599$499/ mo

launch price · −$100/mo for your first year

−$100/mo for your first year

Everything in Starter, plus:

  • Priority support — front of the queue
  • Quarterly ads & SEO review call with us
  • Team onboarding session for your techs

Same platform in every plan — full feature list on /pricing

Plan size — the only difference

4–7 technicians

300 AI minutes/mo · then $0.80/min

2,000 texts/mo · then $0.03

Shop

8–12 technicians

$899$799/ mo

launch price · −$100/mo for your first year

−$100/mo for your first year

Everything in Team, plus:

  • Dedicated success manager — monthly call
  • Founder's direct phone line
  • White-glove onboarding for the whole team

Same platform in every plan — full feature list on /pricing

Plan size — the only difference

8–12 technicians

450 AI minutes/mo · then $0.70/min

3,000 texts/mo · then $0.03

Custom

13+ technicians · custom volume

Custom

volume pricing · talk to us

Everything in Shop, plus:

  • Multi-location operations — custom setup built with you
  • Dedicated success manager + SLA / uptime guarantee
  • White-glove migration

Same platform in every plan — full feature list on /pricing

Plan size — the only difference

13+ technicians

AI minutes & texts — volume pricing

Your first payment

Launch Setup

$399$0one-time
WAIVED until July 31

We build and configure everything with you — you go live ready, not with an empty box.

  • Your AI receptionist configured on your real services, hours & trip fees
  • Your branded booking site + a local SEO page for every service, brand & city you cover (150+) built and published
  • 10DLC SMS brand + your own dedicated number registered
  • Stripe connected (and Google Ads, if you add it)
  • Your team invited + the iOS technician app set up
  • A live onboarding call — we set it all up together, screen-to-screen

Waived for launch-cohort shops (before July 31).

Optional managed services (not required)

Hands-off services we run for you — only if you want them. Everything to run the shop is already in your plan.

  • Managed Google Ads logoManaged Google Ads$399/mo
  • Managed Meta (Facebook) Ads logoManaged Meta (Facebook) AdsComing soonComing soon
  • QuickBooks Online sync logoQuickBooks Online syncComing soonComing soon

Launch promo

· ends July 31 · 15 days left
  • −$100/mo on every plan — start before July 31 and the discount runs for your first 12 months
  • Free done-with-you setup — the $399 setup fee is waived for launch-cohort shops
  • Managed Google Ads launch rate — $399/mo, then $499/mo after July 31

Why MeraFix

Four reasons shops pick MeraFix

Built only for appliance repair

Generic field-service tools serve plumbers, HVAC techs, electricians, and lawn-care crews. We build for one trade. Our defaults, our diagnostic vocabulary, our SEO templates — all appliance. You're not the afterthought.

Your data stays yours

We self-host in the US. Your customer list, your appliance history, your invoices — all exportable as CSV any time, no waiting. Your Stripe account, your Google Ads account, your domain — all stay in your name. We're not a data broker.

Month-to-month — no contract

Pay month-to-month — no annual lock-in. Start before July 31 and get $100/mo off for your first year. No paid implementation, no 6-month rollout — and if MeraFix isn't right, we'll even help you migrate to whatever you pick next.

Your money goes straight to your bank

Customers pay into your own Stripe account — the money never passes through us, and we add no markup on processing. Your Google Ads account, your domain, your payment rails: all in your name, all yours if you ever leave.

Modern & always improving

AI-native — and it keeps getting better

MeraFix runs on today's AI, not a decade-old codebase — and we're actively building it. New features and improvements roll out constantly: automatically, included in your plan, with no upgrade fees and no “next version” to buy. The legacy tools you're comparing us to have looked the same for years. MeraFix is better this month than last — and better next month than this.

Frequently asked

Questions every shop owner asks — answered honestly

Specific billing and operational questions live on the pricing page FAQ.

It's the all-in-one software platform that runs your appliance repair shop — customers, scheduling, dispatch, invoicing, payments, your website, AI receptionist, SMS, and Google Ads dashboard — built specifically for appliance repair by a team with 20+ years in service-business software. Starting at $299/month.
Get started

See it on your shop's numbers

A quick call. No slide deck, no pressure — we set it up on your own services and pricing, and you decide.

Live setup

We configure the AI on your real services, hours, and trip fees — on the call.

Hear the AI answer

Call it yourself — book a job, then call back and watch it greet you by name. This is your future front desk.

No long-term contract

Everything is month-to-month. Start before July 31 and get $100/mo off for your first year. We earn the next month every month.

Tell us about your shop

We'll reach out within 1 business day to schedule.

How many technicians?
Pick a time — 15 minutes, Eastern Time

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