For appliance repair & HVAC shops in the US

Jobs, technicians, money and ads in one app

  • CRM
  • Smart AI
  • Call center
  • Technician app
  • Estimates & receipts
  • Online payments
  • Finances
  • Customer tracker
  • Website & SEO
  • Ads
  • Integrations
  • and much more

Try it before you talk to us: call (980) 473‑7575. That's the same Smart AI that will answer your customers.

MeraFix jobs listA job in the MeraFix technician app
  • No setup fee
  • $100/mo off when you pay yearly
  • Managed Google Ads: optional, +$399/mo

Get a demo for your shop

Leave your name and phone. We'll call you back and text you a link.

We'll text your link right away. No spam calls.

What's inside

Everything a shop runs on, from the customer's call to the tech's payout.

CRM and jobs

Customers, their appliances and every past job in one place. New jobs go on the calendar by arrival window.

  • A customer's full history across all their numbers
  • Two-way texting from your shop number
  • Search by name, phone, address or job number
Jobs list in MeraFix

Smart AI 24/7

Can answer calls 24/7, including simultaneous calls, books the customer on your calendar and quotes the service-call fee. Screens spam and robocalls on its own.

  • Checks the appliance, the address and an open window
  • Hands the call to a live operator when one is on shift
  • Talks to your customers in English

Call center

Your office takes and makes calls right in the browser on a computer, from your shop number. The caller's card opens on its own.

  • Calls ring whoever is on shift: in the browser, in the app or both
  • Call recordings and transcripts
  • One call log for Smart AI, the office and the techs

Technician app

iOS and Android. The day's route, before-and-after photos, the customer's signature and payment on site.

  • Techs call and text customers from your shop number
  • The customer's number stays hidden, so the customer stays yours
  • Card, cash, check or Zelle
A job in the technician app

Estimates and receipts

The estimate goes to the customer by text, and they sign it with a finger. A receipt goes out on its own with every payment.

  • The customer gets the signed estimate back as a PDF
  • The tech's findings and job photos right in the document
  • A signed price can't be changed by the tech

Online payments

The customer pays by card from a link in a text. The money goes to your own Stripe, and the payment lands on the job by itself.

  • A pay link for the invoice or a parts deposit
  • The tech can also take a card on site in the app
  • Every payment shows on the job and in the customer's thread

Finances

See what the shop earned and where the money went. Tech payouts calculate themselves on every closed job.

  • Pay each tech your way: a commission, hourly or a flat per-job amount
  • The tech logs parts cost with the receipt; it comes off before their share
  • Export for your accountant and QuickBooks
Finances: revenue, payouts and profit

Customer tracker

The customer gets one link by text and sees their whole job in it.

  • How many minutes until the tech arrives
  • The estimate to sign, the invoice to pay and every receipt
  • Job photos and the warranty

Website and SEO

Your own website with 150+ pages, one for each of your services and cities. That's organic traffic: customers find you on Google without you paying per click.

  • Website, SEO and hosting come with the plan
  • Every page has its own local copy, not a template
  • Customers book a visit right from the page
  • Automatic Google review requests and your Maps listing

Google Ads

Managed Google Ads: we run them for you, no agency. Optional, +$399/mo; the ad spend itself is billed to you by Google.

  • See which calls and paid jobs your ads brought in
  • Local Services Ads in the same app
  • We watch spend and negative keywords every day

Integrations

Leads from Google Ads, Local Services, Thumbtack and eLocal show up in one app. Payments go to your own Stripe; reports export as a QuickBooks-ready CSV.

Google AdsGoogle Local ServicesThumbtackeLocalQuickBooksStripe

And much more

Over a hundred working features in all. For example:

  • Warranty and return visits
  • Shift timesheets for your office
  • Owner alerts in Telegram
  • Cash and checks: what each tech still holds

A day at a glance: jobs by arrival window and each tech's route on the map

A day at a glance: jobs by arrival window and each tech's route on the map

We get you going

Just starting out?

We set everything up for you: number, website, ads. And we show you where to begin.

Already running?

We move your customers and history over from Housecall Pro, Jobber, ServiceTitan or spreadsheets — $297 one-time, or a written quote for complex data.

Ads not working?

We audit your current ads and propose a plan that actually brings in jobs.

Your way, not a template

We tune the platform to how your shop works: pricing, zones, payouts.

What it costs

$399/⁠mo — or $299/⁠mo billed yearly

For shops with 1–3 technicians. Bigger teams have larger plans.

Common questions

What language does it work in?

The app is in English, one language for the whole team. Smart AI talks to your customers in English.

How does onboarding work?

We do it with you: we connect your number and Smart AI and build your website. No setup fee. Moving your customers and history from another system is $297 one-time, or a written quote for complex data.

Do my customers and data stay mine?

Yes. Payments go to your own Stripe, your number and domain stay yours, and you can export your data.

MeraFix. Software for appliance repair and HVAC shops in the US.